Digital Accessibility

We are committed to making our digital platforms welcoming, usable and accessible to as many people as possible. Our goal is to ensure that customers with different abilities, including those who rely on assistive technologies, have meaningful opportunities to access information, explore products and use our online services. Accessibility is an important consideration throughout the design, development and improvement of our websites, applications and other digital experiences.

We recognize that people interact with digital content in many different ways. Some customers may use screen readers, keyboard controls, magnification tools, voice commands, alternative input devices or other assistive technologies. Others may have different visual, hearing, physical or cognitive needs that influence how they navigate digital services. By considering a broad range of user requirements, we aim to create experiences that are easier to understand, navigate and operate.

Our accessibility practices are informed by the Web Content Accessibility Guidelines developed by the World Wide Web Consortium. We use these internationally recognized guidelines as a reference when evaluating and improving applicable websites and mobile applications. Our objective is to work toward WCAG Level AA conformance and to apply established accessibility principles throughout our digital development process. These principles help address areas such as content perception, navigation, interaction, readability and overall usability.

Accessibility is not a one-time project. Websites, mobile platforms, browsers, operating systems and assistive technologies continue to develop, which means digital accessibility also requires ongoing attention. We regularly consider how changes to our online services may affect different users and look for practical opportunities to improve the experience. This may involve reviewing page structures, menus, links, forms, interactive controls, written content, visual presentation and other elements that influence how customers use our digital services.

We understand that accessibility can depend on the specific combination of hardware, software and assistive technology being used. A website or application may behave differently depending on the device, browser, operating system or accessibility tool involved. Because customers may use a wide variety of configurations, we recognize the importance of real-world feedback when identifying barriers that may not be immediately apparent during standard testing.

If you experience difficulty using any part of our website, application or digital services, we encourage you to contact us at garminretailer@gmail.com. We welcome reports of accessibility barriers and will make reasonable efforts to review the information provided. When contacting our team, please explain which page, feature or service was difficult to access and describe what happened when you attempted to use it. A clear description can help us understand the nature of the problem and determine what further investigation may be appropriate.

Technical information can also be useful when reporting an accessibility concern. If available, please tell us which device, browser, operating system or assistive technology you were using when the issue occurred. Details such as these may help our team better understand the circumstances and determine whether the issue relates to page content, a particular interface element, browser behavior, device compatibility or another technical factor. You do not need to provide information that is unrelated to the accessibility issue or that you would prefer not to share.

Customer feedback is an important part of our approach to accessibility. Reports of difficulties help us identify areas that may require attention, while suggestions can provide ideas for making digital experiences more convenient and understandable. We welcome comments about navigation, page organization, text readability, controls, forms, mobile interactions, content structure and compatibility with assistive technologies.

We also recognize that some digital experiences may involve services, content or technologies provided by third parties. In those circumstances, certain accessibility characteristics may depend on systems outside our direct control. If an accessibility problem involves an external component, information about the affected feature can help us determine where the issue originates and what options may be available for addressing it.

Our accessibility efforts are intended to support the broader quality of the customer experience. We believe accessibility should be considered alongside usability, clarity and effective design rather than treated as an isolated requirement. When digital services are designed with different users in mind, more customers can access information, understand available options and complete common tasks with greater ease.

We continue to evaluate opportunities to incorporate accessibility considerations into digital development and ongoing maintenance. This includes paying attention to changes in technology, reviewing customer feedback and considering how interface updates may affect users who interact with our services through different methods. As digital environments evolve, we will continue to look for practical improvements that can support a more consistent experience.

We understand that no digital environment is identical for every customer. Different needs and technology configurations can create challenges that may only become visible through actual use. For this reason, we value direct communication with customers who encounter accessibility barriers. Their experiences can provide useful information that supports further review and helps us better understand how our digital services function in a variety of situations.

Our commitment to accessibility extends to making information and support easier to obtain when a customer needs assistance. If a digital feature cannot be accessed as expected, customers should feel comfortable bringing the matter to our attention. We aim to respond respectfully, review the circumstances carefully and use the information provided to identify practical next steps where possible.

For accessibility questions, concerns or feedback, please contact us at garminretailer@gmail.com. When submitting a request, please include a description of the issue and, if known, the device, browser or assistive technology involved. Providing relevant details can help us review the situation more effectively and understand the experience from the customer’s perspective.

We remain committed to improving the accessibility and usability of our digital services over time. Through continued evaluation, customer feedback, recognized accessibility practices and thoughtful digital development, we aim to make our websites and applications easier for people with different abilities and technology needs to access and use. Our goal is to support an online experience where customers can obtain information, explore services and interact with digital content with greater confidence and convenience.